We want you to Love your Skincare products...

At Brown Barn we want you to love your Skincare products. For this reason, Brown Barn has implemented a 100% Satisfaction Guarantee on its Skincare line. 

Here's how it works...

  • For a cash refund of a product you are not satisfied with simply return the product within 30 days of purchase.
  • After 30 days, we will give a coupon of equal value to the product you've returned so that you can try a different product that may work better for you. Cash refunds are not available after 30 days.
  • If the product arrives broken, damaged, incorrectly labeled, or is defective in any way please call us at (715)944-5971 or email us at thebrownbarn@gmail.com to receive a replacement.

Limitations:

  • Brown Barn does not accept liability for damage to hot tubs, sinks, skincare tools, electric brushes, etc. It is the buyers responsibility to understand the limitations of their equipment.
  • Brown Barn does not accept liability for skin reactions, redness, etc. While we recognize allergies do occur and are possible with all products, it is the buyer's responsibility to know what they are allergic to and to read our product labels to ensure the products purchased are compatible to their allergies. All ingredients are listed on the product pages of our websites.
  • Brown Barn does not accept liability for the results of products that are not used properly/according to directions.
  • Brown Barn does not accept liability for injuries occurred in the process of opening a box. Occasionally a shipper will damage a box and glass will break. Open all packages with care, watch for broken glass or items.
  • Brown Barn products are designed to be used with other Brown Barn products and are designed to be compatible with each other. Brown Barn does not accept liability for the results when the Buyer mixes Brown Barn products with other products from other companies or ingredients (for example adding essential oils to Brown Barn products).